AMENDMENTS TO TERMS AND CONDITIONS

We reserve the right to amend these terms and conditions at any time.  Any amendments shall be effective immediately upon notification on the Site.  Your continued use of the Site following such notification or purchase of products thereafter will represent agreement by you to be bound by the terms and conditions as amended.

ORDERS

By placing an order for products or services through the Site you are making an offer to purchase those products for the price listed at the time you place the order (including all applicable delivery costs and taxes).

DELIVERY COSTS

Freight and delivery charges will be notified to you at checkout, if applicable.  These charges may depend on your location, size, weight and quantity of product(s) ordered.  Orders for multiple products may be split across multiple deliveries depending on where it was shipped from.

PAYMENT

We accept payment by Visa, MasterCard and PayPal. If you choose to pay by credit card, you authorise us to debit the amount that is payable for an accepted order from your nominated credit card.  You must not pay, or attempt to pay, for products through any fraudulent or unlawful means.

If we are unable to successfully process payment for your order, we may reject or cancel your order.

All payments are made by a secure server, which will encrypt each transaction as a security precaution. However, you acknowledge that despite reasonable precautions on our part, there is a risk of unauthorised access to, or alteration of, your transmissions of data or of information contained on your computer system or on the Site and therefore you should be aware that you supply this information at your own risk.  To the maximum extent permitted by law, we accept no liability for any loss or damage of any kind including, without limitation, liability to a third party which you may suffer or incur as a result of such activity.

DELIVERY AT NOMINATED ADDRESS

You may select at the checkout to collect your order from one of our participating stores or have your order delivered to a street address in Australia.  We cannot ship to PO Boxes or addresses outside of Australia.

HOW TO TRACK YOUR ORDER

You will receive an email notification, to your nominated email address, confirming your order together with a unique consignment number.  If you do not receive an email confirming the order and the unique consignment number within 3 business days so we can resend the  email notification to you.

We use a combination of carriers to ensure flexibility with delivery options. These services will generally have an online tracking and trace system. If your order is taking longer than expected, or, you want to find out when it will arrive, you can check its progress by clicking on the tracking link that was sent to you in the confirmation email.  This link will take you directly to the carrier’s website where you can keep an eye on your delivery.  We make no representation or warranty in respect of the carrier’s website or tracking service or whether the website or service will be available, accurate or suitable for your intended use. You can also contact the carrier with any questions or concerns about your delivery.

DELIVERY TIMES

As a general rule we aim for a 2 business day turnaround from our receipt of your order to shipment of in-stock products from our warehouse. There are circumstances out of our control that will delay shipping.   As a general rule, deliveries can take between 2 and 10 working days to arrive at your nominated address. We accept your order on the basis that we cannot be responsible for delays including, but not limited to, delays out of our control.  If there are any unexpected delays, we will advise you as soon as we are aware and keep you updated with the status of your order.

RETURNS

All products ordered on the Site are subject to our Returns Policy on the Site.

REFUND POLICY

"If a deposit is taken and then the job is cancelled, you will be credited back your deposit minus a $200 processing fee."

NO REPRESENTATION

We do not warrant or represent the accuracy, completeness or suitability for your intended use of the product or any information on the Site in respect of the product.

All information on the Site is of a general nature only and is not intended to constitute professional advice.  The Site may contain information that includes the views or recommendations of others that are not necessarily our views.

You should make your own enquiries to check if the information on the Site is accurate, complete and suitable for your intended use.